Donna Hendrix
Instructor
I am the Knowledge Management and Learning & Development expert. I was responsible for all aspects of KM and learning including tools, processes and communication for Shell oil company for 17 years. I developed KM and Learning strategies and implemented those strategies for Shell Oil Company globally. Previously, I was based in The Netherlands, Calgary and New Orleans while working at Shell.
I was global consultant for the Shell International Global Networks (SIGN), which consist of numerous online communities with a membership of over 40,000. I developed a robust behavioral change toolkit, including assessments and implementation templates to be used for knowledge sharing across all of Shell.
I developed and delivered Leadership courses for Shell. I was a certified Lead Facilitator for Leadership courses offered by Shell Learning as well as a train-the-trainer and coach for other facilitators.
After leaving Shell I worked in the same capacity for the New York Power Authority, Entergy in New Orleans and CLECO in Shreveport, LA.
I have an undergraduate degree in Psychology a Doctorate in Organizational Leadership, with research focusing in the field of Knowledge Management.